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FIERCE NETWORK INNOVATION AWARDS: Deadline extended to Nov 29! Submit now!
brian higgins
Modernization
Verizon gives low-down on its GenAI initiatives
Verizon is using GenAI to predetermine what kind of device, including color, a customer will want to upgrade to based on their past experience.
Linda Hardesty
Jun 5, 2024 12:50pm
Verizon’s new CX leader wants to quash customer pain points
Mar 13, 2024 3:49pm