ServiceNow

Digital human customer service rep

Cloud

AI avatars are the face of emerging telcos

AI avatars provide higher customer satisfaction and increased likelihood of purchases compared with traditional interfaces, according to research.

Mitch Wagner Apr 8, 2025 6:45am

robots waiting in line AI gen AI

ServiceNow wants telcos to unlock the power of agentic AI

Mar 10, 2025 3:30pm

customer service

BT taps IT management firm ServiceNow for GenAI

Jul 1, 2024 12:35pm

Brain made up of circuits

GenAI poised to overhaul the observability arena, ServiceNow says

Dec 28, 2023 8:00am

Robots

ServiceNow and Hugging Face release StarCoder

May 4, 2023 9:35am

Newsy

Itential debuts ServiceNow app for cloud-like service delivery

Feb 6, 2023 10:23am