ServiceNow

customer service

Broadband

BT taps IT management firm ServiceNow for GenAI

In the initial rollout to 300 BT agents, ServiceNow's GenAI application reduced the time it takes agents to generate case summaries by 55%.

Linda Hardesty Jul 1, 2024 12:35pm

Brain made up of circuits

GenAI poised to overhaul the observability arena, ServiceNow says

Dec 28, 2023 8:00am

Robots

ServiceNow and Hugging Face release StarCoder

May 4, 2023 9:35am

Newsy

Itential debuts ServiceNow app for cloud-like service delivery

Feb 6, 2023 10:23am

connected world

NaaS, PaaS and IaaS present challenges, opportunities for telcos

Jun 4, 2021 7:00am

networking

ServiceNow integrates with EXFO for network visibility

Dec 17, 2020 10:45am