Swisscom and Ericsson are extending their strategic partnership for another three years, with Ericsson continuing to supply the hardware and software for Switzerland's best network. This partnership will enable Swisscom to enhance its customer experience and further develop its mobile network over the next three years, with a focus on sustainability.
The strategic partnership between Swisscom and Ericsson dates back to 2015 and has been underscored by a series of wins in mobile network tests from key trade magazines. Continuing its mobile network expansion, Swisscom is extending its strategic partnership with Ericsson for another three years, aiming to transform its network into a smart network. Through automation, the use of artificial intelligence (AI), and increased innovation, the network will be modernized to continue providing the best customer experience now and in the future.
Gerd Niehage, CTIO Swisscom, explains, " We’ve been working closely with Ericsson for over 10 years with a great amount of trust and success. We are now taking the next step in this long-standing strategic partnership as we endeavour to turn Switzerland’s best network into its smartest one. This will enable us to not only offer our customers the best customer experience, but also to place an even greater focus on sustainability and innovation."
Daniel Leimbach, Head of Customer Unit Western Europe at Ericsson, adds, "In this innovative partnership, Swisscom’s characteristically Swiss pursuit of perfection meets the global technology leadership from Sweden’s Ericsson. Our common goal is to raise the bar even higher and continue to develop Switzerland’s best network into its smartest one. We have already set important benchmarks for the global development of the telecommunications market from within Switzerland in recent years."
The far-reaching agreement, with a special focus on innovation, performance, and energy efficiency will see the introduction of Ericsson’s lightweight dual-band Radio 4490 as well as the company’s next-generation RAN processor from Ericsson’s RAN Compute portfolio, designed to serve all technologies from a single box and supporting real-time AI processing. The agreement also includes deployment of Ericsson’s Massive MIMO portfolio across multiple sites as a part of the continued effort to expand coverage. It also will bring network improvements from the introduction of Ericsson's Cloud Native Infrastructure Solution (CNIS) to support telecom applications across the business, and which enables software upgrades during operation and is also highly energy-efficient. Ericsson’s Intelligent Automation Platform (EIAP) and it’s open rApp (automation applications) ecosystem will also be introduced, offering the Swisscom network access to a wide range of new and innovative applications from Ericsson and other ecosystem members which will bring access to a host of new capabilities to create and maintain world-beating services. Here too, the focus is on performance and efficiency.