AUSTIN, TX, February 9, 2023 – Totogi, the leading provider of public cloud-based SaaS software for telcos, announces the release of its innovative Churn Prediction Service. This cutting-edge service utilizes machine learning (ML) to accurately predict impending subscriber churn, enabling telcos to proactively take actions that reduce customer loss and maximize ARPU growth.
Powered by AWS SageMaker ML models trained on telecom data, the service delivers real-time churn propensity scores at the individual subscriber level. Available via API call, any BSS or call center system can use the Totogi Churn Prediction Service, allowing communication service providers (CSPs) to leverage the service to invoke and personalize retention campaigns in real-time and effectively prevent subscriber churn. As the service is available on the public cloud and priced by usage, telcos of any size can take advantage of this powerful solution without the need to buy additional hardware nor install and maintain any software.