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Webinar

Driving Measurable Outcomes for Telecom with GenAI

ET
60 Minutes

Generative AI is reshaping the telecommunications industry by revolutionizing customer service, optimizing network operations, and addressing key industry challenges. This session will explore how evolving digital technologies are transforming telecom operations and review real-world use cases, demonstrating how quantitative performance metrics can be harnessed to improve efficiency and drive innovation. 

Join industry experts from Microsoft and Amdocs to:

  • Gain insight into AI-driven KPIs and operational benchmarks – with focus on Care and Sales
  • Discover best practices for AI deployment using Agents
  • Learn strategies to automate service operations and reduce costs associated with GenAI
  • Explore how autonomous AI Agents impact Telco workflows  
  • And more 

Speakers

Gansu Adhinarayanan

Gansu Adhinarayanan

Gansu Adhinarayanan is a Partner CTO and Technology Strategist at Microsoft, where he supports Independent Software Vendor partners in the Telecommunications and Financial Services industries, in building innovative products and solutions using Microsoft Data and AI services. With a career spanning decades, Gansu is a seasoned technology leader who has led large-scale AI and digital transformation programs across various industries. His diverse roles in engineering, consulting, product development, and innovation have significantly contributed to the transformation of many Fortune 500 enterprises and partners. Gansu resides in Phoenix, AZ, USA, with his family.

Ofir Daniel

Ofir Daniel

With over two decades of expertise in telecommunications and media, Ofir has mastered the art of blending programming proficiency with marketing and business development acumen to drive impactful product marketing strategies. By closely collaborating with R&D and product teams, Ofir translates emerging market demands into actionable insights, delivering maximum value to customers through cutting-edge technologies, particularly in the realm of Generative AI.

As a forward-thinking leader, Ofir is deeply engaged in leveraging Generative AI to revolutionize customer experiences, optimize network operations, and create personalized solutions tailored to the evolving needs of the telecom industry. His ability to bridge technical innovation with strategic marketing positions him as a key driver of transformation in this dynamic field.

Always open to fresh ideas and early adoption of groundbreaking technologies, Ofir is committed to staying ahead of industry trends and fostering innovation that shapes the future of telecommunications.

Stephen M Saunders MBE

Stephen M. Saunders MBE

Steve is a British-born communications analyst, investor, and digital media entrepreneur with a career spanning decades. Beginning as a technology journalist with McGraw-Hill in the 1980s, he later founded Light Reading in 2000, an online media network focusing on telecommunications news, research, and security. He sold Light Reading to UBM in 2005 for $33 million, bought it back in 2014, and resold it to Informa PLC. Awarded an MBE in 2018, he authored three books and serves as Vice Chairman of Laser Light Communications. Steve splits his time between the U.S. and the U.K. with his three sons.

Register here!

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