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Research

Telecom automation and AI: Let’s get real

The communications service provider (CSP) industry is on the brink of transformation driven by artificial intelligence (AI) and automation

But the transformation is not without its challenges and concerns.

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Telecom automation and AI: Let’s get real, the latest exclusive report from Fierce Network Research, takes a close-up look at how AI and automation can offer significant potential to enhance efficiency, reduce costs, and improve service quality, addressing the challenges of increased subscriber demand, rising costs, and reduced pricing elasticity.

We surveyed over 130 CSP executives to get their thoughts on the following hottest topics:

  • How AI can optimize network operations through predictive maintenance, anomaly detection, and automated issue resolution.

  • Does real-time data analysis by AI enabling proactive prediction and resolution of potential failures, minimizing downtime and ensuring network reliability?

  • Can the integration of AI lead to increased customer satisfaction, new business opportunities, and enhanced revenue and profits?

With executive Q&As from Netscout, UiPath, Vultr and Zayo, Telecom automation and AI: Let’s get real tackles one of the latest buzzwords in the industry and dives straight into how service providers can get past the hype and establish actual business cases for the technologies.