Tony King discusses the growing security challenges operators face, highlighting the critical issue of finding, training, and retaining skilled professionals. The demand for cybersecurity experts is high, yet many service providers struggle to address the skills gap. King stresses that constant training is essential, as the hacking community continues to evolve.
On the topic of AI, King believes it will play a supportive role, enhancing the capabilities of security teams, but not replacing them. AI will act as an additional tool to help professionals solve problems faster, not a full replacement for human expertise. While AI adoption is on the rise, King predicts that within the next 12-24 months, organizations will experiment with AI, but full-scale implementation may take longer due to concerns around risk, compliance, and accountability.
In the short term, King reassures that AI won’t replace jobs, but in the medium to long term, it will complement human decision-making. The key takeaway? AI can assist, but human judgment remains irreplaceable in the evolving security landscape.