Amdocs

Digital human customer service rep

Cloud

AI avatars are the face of emerging telcos

AI avatars provide higher customer satisfaction and increased likelihood of purchases compared with traditional interfaces, according to research.

Mitch Wagner Apr 8, 2025 6:45am

MWC news brief Day 1

FNTV: MWC 2025 Morning Brief Day 1

Mar 3, 2025 6:10am

Artificial intelligence

Are AI services telcos’ magic revenue bullet?

Feb 18, 2025 4:10pm

Art by Midjourney for Fierce Network

Private networking gets bonded at the RNC and DNC conventions

Aug 6, 2024 12:13pm

Navy ship CBRS

CBRS reset could expand private network deployments

Jun 17, 2024 4:54pm

dog training

Amdocs, Nvidia train GenAI to save 30% on customer service costs

May 8, 2024 6:00pm